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Connie Jones Resume

Connie Jones
111-79 Prestwick Close  Halifax, NS    B3S 1M9
(902) 443-5036  E-mail:  conniejones@eastlink.ca

JOB OBJECTIVE To obtain employment as an Administrative Clerk


SKILLS/ACCOMPLISHMENTS
C
OMPUTER SKILLS

  • Computer literate in MS Access; Excel; Word; Publisher; Internet and HTML coding; E-Mail.

  • Skilled in data entry

  • Working knowledge of many other software programs


A
DMINISTRATIVE
  • Maintained several large databases

  • Answered telephone inquiries for company President

  • Provided back up coverage for multi-line switchboard

  • Prepared reports from manual and electronic files

  • Redesigned and printed in-house forms for staff use


C
OMMUNICATION/PEOPLE
  • Extensive experience dealing with customer inquiries, orders and complaints

  • Effective complaint resolution skills

  • Demonstrated ability to produce written correspondence

  • Co-operative and enthusiastic team player


    P
ERSONAL
  • Well organized, self motivated, quick learner, resourceful and

    customer oriented


EMPLOYMENT HISTORY
Administrative Clerk,
Colonial Honda, Halifax, NS
Telephone Service Associate, Sears Canada Inc., Halifax, NS
    Invoice Register Clerk, Beaver Lumber Co. Ltd., Scarborough, ON


EDUCATION

Diploma - Microsoft Access 2000, Level 1,
Nova Scotia Community College

Certified Desktop
Publishing and Design
Specialist,
ICS Home Study Course

High School Diploma,
Queen Elizabeth High,
Halifax, NS



ADDITIONAL
CERTIFICATION

  • Computer Fundamentals

  • Telephone Etiquette

  • Written English

  • Math Fundamentals




INTERESTS
  •   Expanding my computer
      software knowledge
  •   Reading, writing

  •   Internet research

  •   Website creation

REFERENCES AVAILABLE UPON REQUEST